How to check metro card balance

How to check metro card balance online and offline 2024: Guide

Metro has made life and traveling much easier than before as it is very convenient, effortless to use, quick, connected to the entire city, and cost-effective as well. This service is currently available in metropolitan cities and will soon be inaugurated in other cities of the country too. Everything is going great with metro facilities but one of the things where most of the passengers are struggling is its recharge and balance checking element. So, to help you in this matter, we made a complete guide answering how to check metro card balance online and offline which will not just save you time but will also make your travel hassle-free. 

How to check metro card balance online and offline?

There are three easy and quick ways through which you can check your Metro card balance from anywhere anytime and to know about them specifically, read the below-shared points:

  1. Offline Options:

1. By using the ticket vending machine

A ticket vending machine is a large kiosk that is available at every metro station from where you can effortlessly check the balance of your card. The best thing is that it is very easy to operate and if you find yourself struggling then you can also seek help from the assistants or metro staff present there. So, to know about the steps of doing this, read the points mentioned below:

Image credits: Hindustan Times

  • First of all, take out your metro card and insert it into the card reading slot of the vending machine. 
  • Next, you will see some options popping up on the screen and there, you need to select the “Balance/Recharge” option. 
  • Once done properly, your current balance will be shown on the display of the machine and you are done. 
  • Furthermore, if you want to recharge your metro card after watching your low balance then you can also add the desired amount from there only by selecting the “Recharge” option and following the instructions. 
  • Once done with checking or adding the balance, simply take out your metro card and enjoy your journey. 

2. By using an automatic vending machine

An automatic vending machine is one of the most preferable ways to check the balance of your metro card. These machines are small in size and can be seen near the customer care office, ticket vending machine, before check-in area, on the platform’s corner, and other locations of the station. Using it is very easy and to know about the steps, read the below shared steps:

Image credits:

  • First of all, go to your metro station and search for the automatic vending machine there. 
  • Once you find that, take out your metro card and put it into the only slot present in the kiosk. 
  • If done properly, you will see the “Enquiry” option on the display of the automatic vending machine which you need to select.
  • Once done, simply click on the “check balance” option to see the current amount present on your card and you are done with your task. 

Note: While doing this make sure that your card is properly inserted and read by the machine. To get its assurance, make sure that the automatic vending machine blinks a green light when you put the card in it. 

  1. Online Portal

By using the Paytm app

Using Paytm is the best online way to check your metro card balance from anywhere anytime. So, to know about the steps of doing this, read the below-shared steps:

Image credits:

  • First of all, install the Paytm application on your smartphone.
  • Once done, create your account in the app by filing the required basic details. 
  • Doing the previous step properly will bring you to the dashboard where you need to search for the “metro” option and select it for further process.
  • Now, you need to choose your city’s metro, for example, “Delhi metro”, “Hyderabad metro”, “Bengaluru metro”, and so on. 
  • Next, in the given slot you have to type the 12-digit unique number that is present on your metro card.
  • Once done, you will see the “Check Balance” option which you need to click and you are done with checking your metro card’s current available amount. Moreover, you can also recharge the metro card from Paytm very effortlessly by choosing the “smart card recharge” option present there.

Benefits of metro card

Using a metro card instead of a token has a lot of advantages to an individual and to know about them specifically, read the below-shared points:

Image credits:

  • It saves a lot of time by avoiding the need to wait in a long token queue. 
  • Give you the choice to select your destination even while traveling in the metro as it allows you to check out from any desired metro station. 
  • Metrocard gives a 10% discount on regular token fees which also makes it a cost-effective solution for passengers.
  • It is also becoming a “one for all” card which means the same metro cards can also be used in cluster & metro feeder buses, DTC buses, and so on. 
  • Metro cards are also easy to carry and do not need daily visits to the customer care counter for recharge. 


1. What is the maximum amount of recharge in a metro card?

As per a few sources, an individual can recharge their metro card up to 3000 INR only which is valid and can be used for the next ten years. 

2. How to recharge a metro card through a ticket vending machine?

For this, go to the ticket vending machine, select the “Add value” option, and insert the metro card in the slot. Once done, select the amount you want to add to your card, choose the acceptable note types, insert the cash one by one, and you are done. Moreover, you can also use cards to pay for the metro card recharge. 

3. How to check metro card balance online and offline?

Using the ticket vending machine, automatic vending machine, or Paytm are the three ways through which you can check your MetroCard balance online and offline. 

4. Why should I use a metro card over a token?

Using a metro card is time-saving, cost-effective, makes the journey hassle-free, allows you to choose a destination in the middle of the journey, and works in metro feeder buses as well. 

5. Can I recharge my metro card online?

Yes, Paytm also allows you to recharge your metro card online but you have to activate it offline through the automatic vending machine before check-in or using the card.


Above we shared a brief guide answering how to check metro card balance online and offline along with its other aspects like benefits which might have helped you in understanding the topic far better. Recharging or checking the balance of a metro card has now become much easier and quicker than before which not just saves time but also makes the journey effortless. If you want to know anything else regarding this topic then do share them through the comment box mentioned below. 

Leave a Reply

Your email address will not be published. Required fields are marked *